Error Message / Durrington Multi Academy Trust

Resolved
Resolved

Our supplier has now resolved this issue. Staff will need to restart their computers for the fix to apply. Apologies for the inconvenience caused.

Recovering

Our software supplier have identified the cause of the issue and working to implement a fix. We apologise for the continued disruption to services. We will provide a further update within the next hour.

Identified

Some users may experience the following error message appearing on the desktop when using a PC across all DMAT Sites, "Debug Assertion Failed!". We have identified the faulting application and working with the application provider to ensure a resolution is implemented promptly. We advise staff to click "abort" or drag the application out of the centre of the screen to continue working. Apologies for the inconvenience caused.

Began at:

Affected components
  • Applications & Software